Hands down the biggest benefit is knowing if and when we experience any issues with any of our numerous workstations, Cloud 1 Solutions is standing by and ready to get us back up and running with incredible speed. By enabling them to work remotely, after a quick phone call to them a professional technician will be logged into our troubled machine and diagnose/resolve the issue then and there.
The difference I have experienced with Cloud 1 Solution compared to our former IT firm, is the reliability and efficiency of the work they provide. I have never had to wait, or lose business due to an IT issue. In fact, one time one of our older machines became unfunctional and within half an hour a tech was here with a loaner machine, all setup and running with our software. It was exceptional service.
If someone was on the fence about choosing Cloud 1 Solutions, I would say do not waste your precious time searching for the “right” IT firm. Cloud 1 Solutions can handle any issues professionally and promptly all at an affordable rate. Having peace of mind and a smoothly running company, however, is priceless. Thank you, Cloud 1 Solutions.
